Thank you for shopping with Dress World. This policy explains how we process and deliver your order.
Shipping Area and Cost
We ship only within the United States. Shipping is free on all orders, with no minimum purchase required. Our delivery partner is UPS.
Order Cutoff and Processing
Orders are processed within 1–3 business days. Our daily order cutoff is 2:00 PM Central Time (Houston local time). Orders placed after the cutoff, on a weekend, or on a public holiday begin processing on the next business day. Business days are Monday through Friday, excluding public holidays.
Delivery Time
After your order ships, delivery normally takes 3–5 business days. The estimated total time from order placement to delivery is therefore 4–8 business days, excluding weekends and public holidays. These are estimates; carrier delays, weather and other circumstances may affect delivery.
Tracking Your Order
Once your order ships, we will email you a shipping confirmation with a tracking number. Use the number on the UPS website to follow your package. If you have not received a tracking number within 3 business days of placing your order, please contact us with your order number and email address.
Order Cancellation
If you wish to cancel before your order has shipped, contact us immediately. If the order has not shipped, we will cancel it and issue a full refund to the original payment method without an additional handling fee. Once the order has shipped, it can no longer be cancelled; please follow our returns and refunds process after delivery.
Shipping Questions
Please check your shipping address before placing your order. If you notice an error, or if your package is delayed, damaged or appears lost, contact us promptly with your order number so we can help investigate.
Contact Us
Store Name: Dress World
Address: 7501 Harwin Dr. B-103D, Houston, TX 77036
Phone: +17139537377
Email: info@dressworlds.com
Opening Hours:
Monday to Saturday: 9:30 AM–5:30 PM
Sunday: Closed
Central Time (Houston local time)
Response Time: We respond within 24 hours.